Booking Terms

  • In the event of premature departure we may charge for the full original booking.
  • Cancellation 0 - 14 days before date of arrival, or no-show – visitor forfeits 100% of total cost paid.
  • Cancellation 15 - 28 days before date of arrival – visitor forfeits 75% of deposit paid or 25% of full quote value (whichever greater).
  • Cancellation 29 days before date of arrival – visitor forfeits 50% of deposit paid or 25% of full quote value (whichever greater).
  • Cancellation 30+ days before date of arrival – visitor forfeits 25% of deposit paid or 20% of full quote value (whichever greater).

On receipt of a written instruction to cancel the reservation, the applicable amount will be refunded as determined by the cancellation terms of the establishment, within 3 working days. Manzini levies a 7.5% administration fee on any refunds processed. Should refunds to a SWIFT bank account be required, an additional R250 charge will be levied.